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exports: Update wording on settings page, /help and /features.
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<div id="data-exports" class="settings-section" data-name="data-exports-admin">
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<div id="data-exports" class="settings-section" data-name="data-exports-admin">
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<p class="alert-word-settings-note">{{#tr this}}Depending on the size of your organization, the time to complete an export can range from several minutes to an hour.{{/tr}}</p>
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<h3>{{t "Data exports" }}
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<h3>{{t "Data exports" }}
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<a href="/help/export-your-organization" target="_blank">
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<a href="/help/export-your-organization" target="_blank">
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<i class="fa fa-question-circle-o" aria-hidden="true"></i>
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<i class="fa fa-question-circle-o" aria-hidden="true"></i>
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</a>
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</a>
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</h3>
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</h3>
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<p>
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{{t 'Exports all users, settings, and all data visible in public streams.' }}
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{{t 'Any organization administrator can conduct an export.'}}
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{{t 'Depending on the size of your organization, an export can take anywhere from seconds to an hour.' }}
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</p>
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<p>
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{{#tr this}}<a href="/help/export-your-organization" target="_blank">Click here</a> to learn about exporting private streams and messages.{{/tr}}
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{{t 'Note that organizations are limited to five exports per week.' }}
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</p>
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{{#if is_admin}}
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{{#if is_admin}}
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<div class="alert" id="export_status" role="alert">
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<div class="alert" id="export_status" role="alert">
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@ -17,15 +25,10 @@
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{{t 'Start public export' }}
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{{t 'Start public export' }}
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</button>
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</button>
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</div>
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</div>
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<p class="alert-word-settings-note">{{#tr this}}Zulip also supports exporting private streams and messages under some circumstances. <a href="/help/export-your-organization" target="_blank">Read more</a>{{/tr}}</p>
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</div>
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</div>
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</form>
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</form>
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{{/if}}
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{{/if}}
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<p class="alert-word-settings-note">{{#tr this}}Any member with administrative access can conduct an export. Please note that individual organizations are limited to five exports per week.{{/tr}}</p>
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<div class="admin-table-wrapper">
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<input type="text" class="search" placeholder="{{t 'Filter exports' }}"
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aria-label="{{t 'Filter exports' }}"/>
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<div class="progressive-table-wrapper admin-table-wrapper" data-simplebar data-list-render="admin-exports-list">
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<table class="table table-condensed table-striped wrapped-table admin_exports_table">
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<table class="table table-condensed table-striped wrapped-table admin_exports_table">
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<thead>
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<thead>
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<th class="active" data-sort="user">{{t "Requesting user" }}</th>
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<th class="active" data-sort="user">{{t "Requesting user" }}</th>
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@ -284,6 +284,13 @@
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A full suite of tools for moderating open communities.
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A full suite of tools for moderating open communities.
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</p>
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</p>
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</a>
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</a>
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<a class="feature-block" href="/help/export-your-organization" target="_blank">
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<h3>DATA EXPORTS</h3>
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<p>
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No vendor lock-in. Export your hosted Zulip to an
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on-premises installation at any time.
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</p>
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</a>
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<a class="feature-block" href="https://github.com/zulip/zulip/" target="_blank">
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<a class="feature-block" href="https://github.com/zulip/zulip/" target="_blank">
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<h3>YOUR FEATURE HERE</h3>
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<h3>YOUR FEATURE HERE</h3>
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<p>Zulip is open source, so if something important for
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<p>Zulip is open source, so if something important for
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@ -21,55 +21,60 @@ three types of zulipchat.com exports.
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All organizations have access to the first two kinds of export. Only corporate
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All organizations have access to the first two kinds of export. Only corporate
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Zulip Standard customers have access to **full export without member consent**.
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Zulip Standard customers have access to **full export without member consent**.
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## Request an export
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## Public export
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The general pattern for all three types of export is
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{start_tabs}
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1. Email support@zulipchat.com with your zulipchat.com subdomain, the type
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{settings_tab|data-exports-admin}
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of export you need, and additional information as needed for full exports
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(see below). Email us from the same address that you use to sign in
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to Zulip.
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2. We will check that you are an organization administrator, and email you
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1. Click **Start public export**.
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and all other organization administrators asking for a confirmation.
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3. Reply confirming.
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1. After a few minutes, you'll be able to download the export as a `.tar.gz`
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file from that page.
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4. We will email a download link with the export to all administrators in
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{end_tabs}
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the organization.
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We can work with you to schedule a time for the export, to minimize downtime
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Note that generating the export can take up to an hour for organizations
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during a transition from Zulip Cloud to an on-premises installation.
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with lots of messages or uploaded files.
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## Additional info needed for full exports
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## Full export with member consent
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For **full export with member consent**, you will need to prove to us
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{start_tabs}
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which members' data you have consent to export (there are a few secure
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and convenient options for doing this; contact support for details).
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Such an export will include all the messages received by any user in
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1. Email support@zulipchat.com with your zulipchat.com subdomain, asking for
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the organization that consented to the data export. In particular, it
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a full export with member consent. Email us from the same address that
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will include all public stream content and any private stream or
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you use to sign in to Zulip.
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private message content where at least one of the participants gave
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consent.
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1. We will verify that you are an organization administrator, and email you
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instructions on how to collect member consent.
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{end_tabs}
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Note that such an export will include all the messages received by any user
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in the organization that consents to the data export. In particular, it
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will include all public stream content and any private stream or private
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message content where at least one of the participants gives consent.
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Users who do not provide consent will have their settings and stream
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Users who do not provide consent will have their settings and stream
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subscriptions exported, but will otherwise be treated as new users after
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subscriptions exported, but will otherwise be treated as new users after
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import.
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import.
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For **full export without member consent**, we will additionally need
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## Full export without member consent
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evidence that you have authority to read members' private
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messages. Typically, this will be because the zulipchat.com subdomain
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is administered by a corporation, and you are an official
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representative of that corporation. By requesting and approving this
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export, you also assume full legal responsibility that the appropriate
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employment agreements and corporate policy for this type of export are
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in place. Note that many countries have laws that require employers to
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notify employees of their use of such an export.
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**Full export without member consent** is additionally limited to paid
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This export is limited to paid Zulip Standard customers, though in rare
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Zulip Standard customers, though in rare cases may be available to
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cases may be available to other organizations in case of due legal process.
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other organizations in case of due legal process.
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To start this export, email support@zulipchat.com with your zulipchat.com
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subdomain, asking for a full export without member consent.
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You'll also need to email us evidence that you have authority to read
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members' private messages. Typically, this will be because the zulipchat.com
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subdomain is administered by a corporation, and you are an official
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representative of that corporation. By requesting and approving this export,
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you will also assume full legal responsibility that the appropriate employment
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agreements and corporate policy for this type of export are in place. Note
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that many countries have laws that require employers to notify employees of
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their use of such an export.
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## Related articles
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## Related articles
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@ -47,6 +47,8 @@ link_mapping = {
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'/#organization/profile-field-settings'],
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'/#organization/profile-field-settings'],
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'invites-list-admin': ['Manage organization', 'Invitations',
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'invites-list-admin': ['Manage organization', 'Invitations',
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'/#organization/invites-list-admin'],
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'/#organization/invites-list-admin'],
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'data-exports-admin': ['Manage organization', 'Data exports',
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'/#organization/data-exports-admin'],
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}
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}
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settings_markdown = """
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settings_markdown = """
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