zulip/templates/zerver/faq.html

<div class="faqs">
    <div class="padded-content">
        <header>
            <h1>Frequently Asked Questions</h1>
        </header>
        <div class="faq-box">
            <div class="faq">
                <div class="question">
                    Do you have special plans for open source projects,
                    non-profits, groups of friends, and other non-commercial
                    entities?
                </div>
                <p class="answer">
                    Yes! Zulip Cloud Standard is free for open source
                    projects and affiliated institutions. We also offer
                    steep discounts to non-profits, educational
                    institutions, groups of friends, and in scenarios where
                    most of the users are not paid employees (e.g. company
                    support forums). Just contact sales@zulipchat.com and
                    we&rsquo;d be happy to discuss your situation!
                </p>
                <p class="answer">
                    You may also be interested in
                    <a href="/for/open-source">Zulip for open source
                    projects</a> or
                    <a href="/for/working-groups-and-communities">Zulip
                    for working groups and other part-time communities</a>.
                </p>
            </div>
            <div class="faq">
                <div class="question">
                    Does Zulip scale to a large number of users?
                </div>
                <p class="answer">
                    Yes! Some of our biggest fans have hundreds or thousands
                    of users, including Fortune 500 companies like Akamai,
                    and open source communities like
                    <a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
                    Recurse Center</a>. If you'd like to see a large Zulip
                    in action, the
                    <a href="https://chat.zulip.org">Zulip
                    community server</a> has thousands of accounts and hundreds of weekly active users, and is run on a single machine with 8GB of RAM.
                </p>
            </div>
            <div class="faq">
                <div class="question">
                    Can I pay by credit card and/or invoice?
                </div>
                <p class="answer">
                    You can always use a credit card to pay, and we can bill
                    by invoice for amounts over $1000.
                </p>
            </div>
            <div class="faq">
                <div class="question">
                    Can I start on Zulip Cloud and later move to On-Premise?
                </div>
                <p class="answer">
                    Yes! Our high quality export and import tools
                    (<a href="/help/export-your-organization">cloud</a>,
                    <a href="https://zulip.readthedocs.io/en/latest/production/export-and-import.html">on-premise</a>) ensure you can always move
                    from our hosting to yours (and back). If
                    you&rsquo;d like to do a migration, email
                    support@zulipchat.com and we'll get you started!
                </p>
            </div>
            <div class="faq">
                <div class="question">
                    How are guest users billed?
                </div>
                <p class="answer">
                    Guests cannot see or join streams they are not invited
                    to. Guests subscribed to more than 1 stream are billed
                    like regular users. Guests subscribed to a single stream
                    are generally free, unless you have more than 5 times as
                    many single-stream guests as paying users. More details
                    are available <a href="/help/roles-and-permissions">here</a>.
                </p>
            </div>
            <div class="faq">
                <div class="question">
                    Who can I contact if I have further questions?
                </div>
                <p class="answer">
                    Stop by the
                    <a href="https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html">Zulip
                    community server</a> to see Zulip in action and chat
                    with the developers,
                    tweet <a href="https://twitter.com/zulip">@zulip</a>, or
                    shoot us an email at sales@zulipchat.com!
                </p>
            </div>
        </div>
    </div>
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