2018-01-10 07:22:38 +01:00
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Zulip supports integration with Groove and can notify you of any events
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happening on your Groove dashboard.
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1. {!create-stream.md!}
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2. {!create-bot-construct-url-indented.md!}
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3. Next, on your Groove dashboard, go to the **Settings** tab
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![](/static/images/integrations/groove/001.png)
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4. From there, go to the **API** menu under **Company**.
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![](/static/images/integrations/groove/002.png)
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5. On the **Webhooks** option, open the **Add Webhook**
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dropdown and select the event that you wish to be notified of.
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![](/static/images/integrations/groove/003.png)
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Currently, Zulip supports these events:
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* ―`ticket_started`: notify if there is a new ticket.
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* ―`ticket_assigned`: notify if a ticket is assigned to an agent or group.
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* ―`agent_replied`: notify if an agent replied to a ticket.
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* ―`customer_replied`: notify if a customer replied to a ticket.
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* ―`note_added`: notify if an agent left a note on a ticket.
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6. Copy your webhook URL to the space below the event.
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![](/static/images/integrations/groove/004.png)
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7. Click **Add Webhook**.
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{!congrats.md!}
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![](/static/images/integrations/groove/005.png)
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