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# Bug report guidelines
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Please include these elements in your bug report to make it easier for us to help you.
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- A brief title
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- An explanation of what you were expecting vs. the actual result
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- Steps to take in order to reproduce the buggy behavior
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- Whether you are using Zulip in production or in the development
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environment, and whether these are old versions
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- Whether you are using the web app, a desktop app or a mobile device
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to access Zulip
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- Any additional information that would help: screenshots, GIFs, a
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pastebin of the error log
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Further reading:
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- [How to write a bug report that will make your engineers love you](https://testlio.com/blog/the-ideal-bug-report/)
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- [How to Report Bugs Effectively](https://www.chiark.greenend.org.uk/~sgtatham/bugs.html)
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