2023-02-10 02:50:02 +01:00
|
|
|
# Restrict direct messages
|
2020-01-08 01:49:44 +01:00
|
|
|
|
|
|
|
{!admin-only.md!}
|
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
Organization administrators can configure two types of permissions for [direct
|
|
|
|
messages](/help/direct-messages):
|
2020-01-08 01:49:44 +01:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
- Who can **authorize** a direct message conversation. To send a DM, the recipients
|
|
|
|
must include at least one user who can authorize the conversation (the sender
|
|
|
|
or someone else).
|
|
|
|
- Who can **start** a direct message conversation.
|
2020-01-08 01:49:44 +01:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
These settings are designed so that users can always respond to a direct message
|
|
|
|
they've received (unless organization permissions change). They also provide a
|
|
|
|
lot of flexibility for managing DMs in your organization. For example, you can:
|
2021-09-10 00:44:29 +02:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
- Prevent 1:1 DMs between [guest users](/help/guest-users).
|
|
|
|
- Allow members to respond to DMs from an admin or moderator, but not to start
|
|
|
|
DM conversations.
|
|
|
|
- Disable direct messages altogether.
|
|
|
|
|
|
|
|
Regardless of how these settings are configured, users can always send direct messages
|
|
|
|
to bots and to themselves.
|
|
|
|
|
|
|
|
!!! tip ""
|
|
|
|
|
|
|
|
When restricting direct messages, consider also [restricting who can create
|
|
|
|
private channels](/help/configure-who-can-create-channels).
|
|
|
|
|
|
|
|
## Configure who can authorize a direct message conversation
|
|
|
|
|
|
|
|
{start_tabs}
|
|
|
|
|
|
|
|
{settings_tab|organization-permissions}
|
|
|
|
|
|
|
|
1. Under **Direct message permissions**, configure **Who can authorize a direct
|
|
|
|
message conversation**.
|
|
|
|
|
|
|
|
{!save-changes.md!}
|
|
|
|
|
|
|
|
{end_tabs}
|
|
|
|
|
|
|
|
## Configure who can start a direct message conversation
|
2020-01-08 01:49:44 +01:00
|
|
|
|
|
|
|
{start_tabs}
|
|
|
|
|
|
|
|
{settings_tab|organization-permissions}
|
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
1. Under **Direct message permissions**, configure **Who can start a direct
|
|
|
|
message conversation**.
|
2020-01-08 01:49:44 +01:00
|
|
|
|
|
|
|
{!save-changes.md!}
|
|
|
|
|
|
|
|
{end_tabs}
|
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
## Disable direct messages
|
2020-01-08 01:49:44 +01:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
{start_tabs}
|
|
|
|
|
|
|
|
{settings_tab|organization-permissions}
|
|
|
|
|
|
|
|
1. Under **Direct message permissions**, set **Who can authorize a direct
|
|
|
|
message conversation** to **Direct messages disabled**.
|
|
|
|
|
|
|
|
{!save-changes.md!}
|
|
|
|
|
|
|
|
{end_tabs}
|
2022-04-05 11:14:13 +02:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
## Related articles
|
2022-04-05 11:14:13 +02:00
|
|
|
|
2024-07-08 07:49:35 +02:00
|
|
|
* [Direct messages](/help/direct-messages)
|
|
|
|
* [Restrict channel creation](/help/configure-who-can-create-channels)
|