2018-12-15 00:12:09 +01:00
|
|
|
|
Zulip runs on-premises or in the cloud, and integrates with the rest of
|
2020-03-18 00:09:39 +01:00
|
|
|
|
Atlassian’s products. The following describes some typical steps for
|
|
|
|
|
migrating from Atlassian’s HipChat or Stride to Zulip.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
## Do a trial of Zulip.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
* [Install Zulip on-premise](https://zulip.readthedocs.io/en/stable/production/install.html)
|
|
|
|
|
or [create a Zulip Cloud organization](https://zulipchat.com/new) on
|
|
|
|
|
zulipchat.com. Installing a Zulip server takes just a couple of
|
|
|
|
|
minutes.
|
|
|
|
|
|
|
|
|
|
* Stop by the [Zulip community server](https://chat.zulip.org) to see
|
|
|
|
|
what an active Zulip organization looks like. The Zulip community
|
|
|
|
|
server has around 10,000 users with several hundred weekly actives.
|
|
|
|
|
|
|
|
|
|
* Try to get at least a few very busy people to take a look at topic-based
|
|
|
|
|
threads on the [community server](https://chat.zulip.org) and/or read
|
|
|
|
|
[Why Zulip](/why-zulip). Zulip has a unique threading model that makes
|
|
|
|
|
everybody more productive, but those in meetings all day are often the
|
2020-03-18 00:09:39 +01:00
|
|
|
|
first people to “get it” and be strong advocates for Zulip internally.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
A user experience trial of a team chat tool like Zulip works best if
|
|
|
|
|
you have a team spend a week using it as their primary work
|
|
|
|
|
communication tool; this allows the trial group to get familiar with
|
|
|
|
|
the tool (and with Zulip, experience the magic of topics).
|
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
## Import your HipChat data.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
You can export from HipChat or Stride, and import into Zulip Cloud or Zulip
|
|
|
|
|
on-premise. Instructions are available [here](/help/import-from-hipchat).
|
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
If you’re importing into Zulip Cloud, we recommend doing a test import
|
2018-12-15 00:12:09 +01:00
|
|
|
|
with us a few days before, and then scheduling a migration date to
|
|
|
|
|
make sure there is as little interruption in service as possible. The
|
|
|
|
|
import can take anywhere from a few seconds to several hours depending
|
|
|
|
|
on how much data you have.
|
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
## Set up third-party integrations.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
Zulip has over [100 native integrations](/integrations), and hundreds more
|
|
|
|
|
through Zapier, Hubot, and IFTTT.
|
|
|
|
|
|
|
|
|
|
Instructions for integrating with [JIRA](/integrations/doc/jira),
|
|
|
|
|
[Bitbucket](/integrations/doc/bitbucket2),
|
|
|
|
|
[Trello](/integrations/doc/trello),
|
|
|
|
|
[Statuspage](/integrations/doc/statuspage), and
|
|
|
|
|
[OpsGenie](/integrations/doc/opsgenie) are linked.
|
|
|
|
|
|
|
|
|
|
We recommend integrating via [Zapier](/integrations/doc/zapier) for
|
|
|
|
|
Confluence, Bamboo, Fisheye, Crucible, Crowd, and Sourcetree. Email
|
2020-03-18 00:09:39 +01:00
|
|
|
|
<support@zulipchat.com> if you get stuck and we’d be happy to help you out.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
## Read our guides.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
We have a guide for
|
|
|
|
|
[setting up your Zulip organization](/help/getting-your-organization-started-with-zulip),
|
|
|
|
|
as well as a [guide for new Zulip users](/help/getting-started-with-zulip).
|
|
|
|
|
|
|
|
|
|
You may also want to send out material like [Why Zulip](/why-zulip), the
|
|
|
|
|
[tour on the Zulip homepage](/), or our
|
|
|
|
|
[guide to streams and topics](/help/about-streams-and-topics) to users being
|
2020-03-18 00:09:39 +01:00
|
|
|
|
migrated, so that everyone gets a running start with Zulip’s thread-based
|
2018-12-15 00:12:09 +01:00
|
|
|
|
chat model.
|
|
|
|
|
|
2020-03-18 00:09:39 +01:00
|
|
|
|
## Decide on a payment plan.
|
2018-12-15 00:12:09 +01:00
|
|
|
|
|
|
|
|
|
See [zulipchat.com/plans](https://zulipchat.com/plans) for Cloud
|
|
|
|
|
pricing, or email <support@zulipchat.com> for on-premise support
|
|
|
|
|
options. We also offer affordable paid installation help that includes
|
|
|
|
|
installing and configuring Zulip.
|