2018-03-09 20:15:55 +01:00
|
|
|
# Logging in
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
By default, Zulip allows you to log with an email/password pair, a Google account, or
|
|
|
|
|
a GitHub account.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
Organization administrators can
|
|
|
|
|
[add other authentication methods](configure-authentication-methods),
|
|
|
|
|
including SSO or LDAP integration, or disable any of the methods above.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
To log in, go to your organization's Zulip URL and follow the on-screen instructions.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
!!! tip ""
|
|
|
|
|
You can log in with any method, regardless of how you signed up. E.g. if
|
|
|
|
|
you originally signed up using your Google account, you can later log in
|
|
|
|
|
using GitHub, as long as your Google account and GitHub account use the
|
|
|
|
|
same email address.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
## Troubleshooting
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
### I don't know my Zulip URL
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
Some ideas:
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
* If you know your organization is hosted on
|
|
|
|
|
[zulipchat.com](https://zulipchat.com), go to
|
|
|
|
|
[find my account](https://zulipchat.com/accounts/find/) and enter the email
|
|
|
|
|
address that you signed up with.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
* Try guessing the URL. Zulip URLs often look like `<name>.zulipchat.com`,
|
|
|
|
|
`zulip.<name>.com`, or `chat.<name>.com` (replace `<name>` with the name of your
|
|
|
|
|
organization).
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
* Ask your organization administrators for your Zulip URL.
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
### I signed up with Google/GitHub auth and never set a password
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
If you signed up using passwordless authentication and want to start logging
|
|
|
|
|
in via email/password, you can
|
|
|
|
|
[reset your password](/help/change-your-password).
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
### I forgot my password
|
2016-12-21 23:46:16 +01:00
|
|
|
|
2018-05-14 23:42:37 +02:00
|
|
|
You can [reset your password](/help/change-your-password). This requires
|
|
|
|
|
access to the email address you currently have on file. We recommend
|
|
|
|
|
[keeping your email address up to date](change-your-email-address).
|
