zulip/zerver/webhooks/deskdotcom/view.py

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# Webhooks for external integrations.
from django.http import HttpRequest, HttpResponse
from zerver.decorator import authenticated_rest_api_view
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from zerver.lib.response import json_success
from zerver.lib.typed_endpoint import typed_endpoint
from zerver.lib.webhooks.common import check_send_webhook_message
from zerver.models import UserProfile
# Desk.com's integrations all make the user supply a template, where it fills
# in stuff like {{customer.name}} and posts the result as a "data" parameter.
# There's no raw JSON for us to work from. Thus, it makes sense to just write
# a template Zulip message within Desk.com and have the webhook extract that
# from the "data" param and post it, which this does.
@authenticated_rest_api_view(webhook_client_name="Desk")
@typed_endpoint
def api_deskdotcom_webhook(
request: HttpRequest,
user_profile: UserProfile,
*,
data: str,
) -> HttpResponse:
topic = "Desk.com notification"
check_send_webhook_message(request, user_profile, topic, data)
return json_success(request)