zulip/zerver/lib/outgoing_webhook.py

from typing import Any, AnyStr, Iterable, Dict, Tuple, Callable, Mapping, Optional

import requests
import json
import sys
import inspect
import logging
import re
import urllib
from functools import reduce
from requests import Response

from django.utils.translation import ugettext as _

from zerver.models import Realm, UserProfile, get_user_profile_by_id, get_client, \
    GENERIC_INTERFACE, Service, SLACK_INTERFACE, email_to_domain, get_service_profile
from zerver.lib.actions import check_send_message
from zerver.lib.queue import retry_event
from zerver.lib.topic import get_topic_from_message_info
from zerver.lib.url_encoding import near_message_url
from zerver.lib.validator import check_dict, check_string
from zerver.decorator import JsonableError

from version import ZULIP_VERSION

class OutgoingWebhookServiceInterface:

    def __init__(self, token: str, user_profile: UserProfile, service_name: str) -> None:
        self.token = token  # type: str
        self.user_profile = user_profile  # type: UserProfile
        self.service_name = service_name  # type: str

class GenericOutgoingWebhookService(OutgoingWebhookServiceInterface):

    def build_bot_request(self, event: Dict[str, Any]) -> Optional[Any]:
        request_data = {"data": event['command'],
                        "message": event['message'],
                        "bot_email": self.user_profile.email,
                        "token": self.token,
                        "trigger": event['trigger']}
        return json.dumps(request_data)

    def send_data_to_server(self,
                            base_url: str,
                            request_data: Any) -> Response:
        user_agent = 'ZulipOutgoingWebhook/' + ZULIP_VERSION
        headers = {
            'content-type': 'application/json',
            'User-Agent': user_agent,
        }
        response = requests.request('POST', base_url, data=request_data, headers=headers)
        return response

    def process_success(self, response_json: Dict[str, Any],
                        event: Dict[str, Any]) -> Optional[Dict[str, Any]]:
        if "response_not_required" in response_json and response_json['response_not_required']:
            return None

        if "response_string" in response_json:
            # We are deprecating response_string.
            content = str(response_json['response_string'])
            success_data = dict(content=content)
            return success_data

        if "content" in response_json:
            content = str(response_json['content'])
            success_data = dict(content=content)
            if 'widget_content' in response_json:
                success_data['widget_content'] = response_json['widget_content']
            return success_data

        return None

class SlackOutgoingWebhookService(OutgoingWebhookServiceInterface):

    def build_bot_request(self, event: Dict[str, Any]) -> Optional[Any]:
        if event['message']['type'] == 'private':
            failure_message = "Slack outgoing webhooks don't support private messages."
            fail_with_message(event, failure_message)
            return None

        request_data = [("token", self.token),
                        ("team_id", event['message']['sender_realm_str']),
                        ("team_domain", email_to_domain(event['message']['sender_email'])),
                        ("channel_id", event['message']['stream_id']),
                        ("channel_name", event['message']['display_recipient']),
                        ("timestamp", event['message']['timestamp']),
                        ("user_id", event['message']['sender_id']),
                        ("user_name", event['message']['sender_full_name']),
                        ("text", event['command']),
                        ("trigger_word", event['trigger']),
                        ("service_id", event['user_profile_id']),
                        ]

        return request_data

    def send_data_to_server(self,
                            base_url: str,
                            request_data: Any) -> Response:
        response = requests.request('POST', base_url, data=request_data)
        return response

    def process_success(self, response_json: Dict[str, Any],
                        event: Dict[str, Any]) -> Optional[Dict[str, Any]]:
        if "text" in response_json:
            content = response_json['text']
            success_data = dict(content=content)
            return success_data

        return None

AVAILABLE_OUTGOING_WEBHOOK_INTERFACES = {
    GENERIC_INTERFACE: GenericOutgoingWebhookService,
    SLACK_INTERFACE: SlackOutgoingWebhookService,
}   # type: Dict[str, Any]

def get_service_interface_class(interface: str) -> Any:
    if interface is None or interface not in AVAILABLE_OUTGOING_WEBHOOK_INTERFACES:
        return AVAILABLE_OUTGOING_WEBHOOK_INTERFACES[GENERIC_INTERFACE]
    else:
        return AVAILABLE_OUTGOING_WEBHOOK_INTERFACES[interface]

def get_outgoing_webhook_service_handler(service: Service) -> Any:

    service_interface_class = get_service_interface_class(service.interface_name())
    service_interface = service_interface_class(token=service.token,
                                                user_profile=service.user_profile,
                                                service_name=service.name)
    return service_interface

def send_response_message(bot_id: str, message_info: Dict[str, Any], response_data: Dict[str, Any]) -> None:
    """
    bot_id is the user_id of the bot sending the response

    message_info is used to address the message and should have these fields:
        type - "stream" or "private"
        display_recipient - like we have in other message events
        topic - see get_topic_from_message_info

    response_data is what the bot wants to send back and has these fields:
        content - raw markdown content for Zulip to render
    """

    message_type = message_info['type']
    display_recipient = message_info['display_recipient']
    try:
        topic_name = get_topic_from_message_info(message_info)
    except KeyError:
        topic_name = None

    bot_user = get_user_profile_by_id(bot_id)
    realm = bot_user.realm
    client = get_client('OutgoingWebhookResponse')

    content = response_data.get('content')
    if not content:
        raise JsonableError(_("Missing content"))

    widget_content = response_data.get('widget_content')

    if message_type == 'stream':
        message_to = [display_recipient]
    elif message_type == 'private':
        message_to = [recipient['email'] for recipient in display_recipient]
    else:
        raise JsonableError(_("Invalid message type"))

    check_send_message(
        sender=bot_user,
        client=client,
        message_type_name=message_type,
        message_to=message_to,
        topic_name=topic_name,
        message_content=content,
        widget_content=widget_content,
        realm=realm,
    )

def fail_with_message(event: Dict[str, Any], failure_message: str) -> None:
    bot_id = event['user_profile_id']
    message_info = event['message']
    content = "Failure! " + failure_message
    response_data = dict(content=content)
    send_response_message(bot_id=bot_id, message_info=message_info, response_data=response_data)

def get_message_url(event: Dict[str, Any]) -> str:
    bot_user = get_user_profile_by_id(event['user_profile_id'])
    message = event['message']
    realm = bot_user.realm

    return near_message_url(
        realm=realm,
        message=message,
    )

def notify_bot_owner(event: Dict[str, Any],
                     request_data: Dict[str, Any],
                     status_code: Optional[int]=None,
                     response_content: Optional[AnyStr]=None,
                     failure_message: Optional[str]=None,
                     exception: Optional[Exception]=None) -> None:
    message_url = get_message_url(event)
    bot_id = event['user_profile_id']
    bot_owner = get_user_profile_by_id(bot_id).bot_owner

    notification_message = "[A message](%s) triggered an outgoing webhook." % (message_url,)
    if failure_message:
        notification_message += "\n" + failure_message
    if status_code:
        notification_message += "\nThe webhook got a response with status code *%s*." % (status_code,)
    if response_content:
        notification_message += "\nThe response contains the following payload:\n" \
                                "```\n%s\n```" % (response_content,)
    if exception:
        notification_message += "\nWhen trying to send a request to the webhook service, an exception " \
                                "of type %s occurred:\n```\n%s\n```" % (
                                    type(exception).__name__, str(exception))

    message_info = dict(
        type='private',
        display_recipient=[dict(email=bot_owner.email)],
    )
    response_data = dict(content=notification_message)
    send_response_message(bot_id=bot_id, message_info=message_info, response_data=response_data)

def request_retry(event: Dict[str, Any],
                  request_data: Dict[str, Any],
                  failure_message: Optional[str]=None) -> None:
    def failure_processor(event: Dict[str, Any]) -> None:
        """
        The name of the argument is 'event' on purpose. This argument will hide
        the 'event' argument of the request_retry function. Keeping the same name
        results in a smaller diff.
        """
        bot_user = get_user_profile_by_id(event['user_profile_id'])
        fail_with_message(event, "Bot is unavailable")
        notify_bot_owner(event, request_data, failure_message=failure_message)
        logging.warning("Maximum retries exceeded for trigger:%s event:%s" % (
            bot_user.email, event['command']))

    retry_event('outgoing_webhooks', event, failure_processor)

def process_success_response(event: Dict[str, Any],
                             service_handler: Any,
                             response: Response) -> None:
    try:
        response_json = json.loads(response.text)
    except ValueError:
        fail_with_message(event, "Invalid JSON in response")
        return

    success_data = service_handler.process_success(response_json, event)

    if success_data is None:
        return

    content = success_data.get('content')

    if content is None:
        return

    widget_content = success_data.get('widget_content')
    bot_id = event['user_profile_id']
    message_info = event['message']
    response_data = dict(content=content, widget_content=widget_content)
    send_response_message(bot_id=bot_id, message_info=message_info, response_data=response_data)

def do_rest_call(base_url: str,
                 request_data: Any,
                 event: Dict[str, Any],
                 service_handler: Any) -> None:
    try:
        response = service_handler.send_data_to_server(
            base_url=base_url,
            request_data=request_data,
        )
        if str(response.status_code).startswith('2'):
            process_success_response(event, service_handler, response)
        else:
            logging.warning("Message %(message_url)s triggered an outgoing webhook, returning status "
                            "code %(status_code)s.\n Content of response (in quotes): \""
                            "%(response)s\""
                            % {'message_url': get_message_url(event),
                               'status_code': response.status_code,
                               'response': response.content})
            failure_message = "Third party responded with %d" % (response.status_code)
            fail_with_message(event, failure_message)
            notify_bot_owner(event, request_data, response.status_code, response.content)

    except requests.exceptions.Timeout:
        logging.info("Trigger event %s on %s timed out. Retrying" % (
            event["command"], event['service_name']))
        failure_message = "A timeout occurred."
        request_retry(event, request_data, failure_message=failure_message)

    except requests.exceptions.ConnectionError:
        logging.info("Trigger event %s on %s resulted in a connection error. Retrying"
                     % (event["command"], event['service_name']))
        failure_message = "A connection error occurred. Is my bot server down?"
        request_retry(event, request_data, failure_message=failure_message)

    except requests.exceptions.RequestException as e:
        response_message = ("An exception of type *%s* occurred for message `%s`! "
                            "See the Zulip server logs for more information." % (
                                type(e).__name__, event["command"],))
        logging.exception("Outhook trigger failed:\n %s" % (e,))
        fail_with_message(event, response_message)
        notify_bot_owner(event, request_data, exception=e)