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# Deactivate or reactivate a user
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2017-01-17 18:54:19 +01:00
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{!admin-only.md!}
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{!follow-steps.md!} deactivate or reactivate any user's account in your
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organization.
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2016-12-24 18:43:20 +01:00
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## Deactivate a user
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2017-04-07 21:39:58 +02:00
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To properly remove a user’s access to a Zulip organization, it does
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not suffice to change their password or deactivate their account in an
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email system, since neither of those actions prevents authentication
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with the user’s API key or any API keys of the bots the user has
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created.
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2017-04-07 21:39:58 +02:00
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Instead, you should deactivate the user’s account using the Zulip
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**Manage organization** interface; this will also automatically
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deactivate any bots the user has created.
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{!go-to-the.md!} [Users](/#organization/user-list-admin)
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{!admin.md!}
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2016-12-24 18:43:20 +01:00
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2017-01-04 03:55:45 +01:00
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4. Click the **Deactivate** button to the right of the user account that you
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want to deactivate.
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2016-12-24 18:43:20 +01:00
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2017-01-04 03:55:45 +01:00
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4. After clicking the **Deactivate** button, a modal window titled
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**Deactivate (user's email address)** will appear.
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2017-01-04 03:55:45 +01:00
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5. To confirm the deactivation of the user's account, click the **Deactivate now**
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button. Please note that any bots that the user maintains will be
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disabled.
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6. After clicking the **Deactivate now** button, the button will transform into
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a **Reactivate** button, and the **Make admin** button will also
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disappear, confirming the success of the account's deactivation.
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The user will be logged out immediately and returned to the Zulip login page
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and will not be able to log back in.
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## Reactivate a user
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2017-01-09 05:46:03 +01:00
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Zulip organization administrators can choose to reactivate a user's deactivated account
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by following the following steps.
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2017-04-07 21:39:58 +02:00
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{!go-to-the.md!} [Deactivated users](/#organization/deactivated-users-admin)
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{!admin.md!}
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2016-12-24 18:43:20 +01:00
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2017-01-04 03:55:45 +01:00
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4. Click the **Reactivate** button to the right of the user account that you
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want to reactivate.
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2016-12-24 18:43:20 +01:00
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5. After clicking the **Reactivate** button, the button will transform into a
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**Deactivate** button, confirming the success of the account's reactivation.
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