zulip/templates/zerver/help/configure-message-notification-emails.md

# Configure message notification emails

Zulip can be configured to send message notification emails for [PMs
and mentions](/help/pm-mention-alert-notifications), as well as
[stream messages](/help/stream-notifications).

You can [respond to Zulip messages directly][reply-from-email] by replying to message
notification emails, unless you are
connecting to a self-hosted Zulip server whose system administrator
has not configured the [incoming email gateway][incoming-email-gateway].

[incoming-email-gateway]: https://zulip.readthedocs.io/en/latest/production/email-gateway.html

## Delay before sending emails

To reduce the number of emails you receive, Zulip
delays sending message notification emails for a configurable period
of time (default: 2 minutes).  The delay
helps in a few ways:

* No email is sent if you return to Zulip and read the message before
  the email would go out.
* Edits made by the sender soon after sending a message will be
  reflected in the email.
* Multiple messages in the same Zulip conversation are combined into
  a single email. (Different conversations will always be
  in separate emails, so that you can
  [respond directly from your email][reply-from-email]).

[reply-from-email]: /help/using-zulip-via-email

To configure the delay for message notification emails:

{start_tabs}

{settings_tab|notifications}

1. Under **Other notification settings**, select the desired time period from the
   **Delay before sending message notification emails** dropdown.

{end_tabs}


## Include organization name in subject line

If you belong to multiple Zulip organizations, it can be helpful to have the
name of the organization in the subject line of your message notification emails.

{start_tabs}

{settings_tab|notifications}

1. Under **Email message notifications**, select
   **Include organization name in subject of message notification emails**.

{end_tabs}


## Hide message content

For security or compliance reasons, you may want to hide the content of your
Zulip messages from your email. Organization admins can do this at an
[organization-wide level](/help/hide-message-content-in-emails), but you can
also do this just for the messages you receive.

This setting also blocks message topics, stream names, and user names from
being sent through your email.

{start_tabs}

{settings_tab|notifications}

1. Under **Email message notifications**, toggle
   **Include message content in message notification emails**.

{end_tabs}

## Related articles

* [Using Zulip via email](/help/using-zulip-via-email)
* [Message a stream by email](/help/message-a-stream-by-email)
* [Stream notifications](/help/stream-notifications)
* [Hide message content in emails (for organizations)](/help/hide-message-content-in-emails)